Terms of service

Caribe Pharmacy Holdings LLC manages this website. Throughout the site, the terms "we," "us," and "our" refer to Caribe Pharmacy Holdings LLC doing business as Farmacia Caridad. Farmacia Caridad offers this webpage, including all the information, tools, and services made available on this site to you, the user, provided you accept all the terms, conditions, policies, and notices outlined here.

By visiting our site and/or purchasing something from us, you interact with our “Service” and acknowledge and agree to be bound by the following terms and conditions (hereinafter referred to as the “Terms of Service” or “Terms”), including any additional terms and conditions and policies referenced here and/or available through hyperlinks. These Terms of Service apply to all site users, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use any service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

New features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1: ONLINE STORE TERMS

By accepting these Terms of Service, you declare that you are of legal age in your place of residence, or that you are of legal age in your place of residence and have given your consent to allow any minors dependent on you to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).

You will not transmit any worms, viruses, or any other destructive code.

Failure to comply with or violation of any of these Terms will result in the immediate termination of your Services.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to adapt to the technical requirements of connecting networks or devices and comply with them. Credit card information is always encrypted during transmission across networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service, or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or affect the Terms herein.

SECTION 3: ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete, or up to date. The material presented on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more recent sources of information. Any reliance on material from this site is at your own risk.

This site may contain certain historical information. Historical information is, by nature, not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4: CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice.

We shall not be held liable to you or to any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5: PRODUCTS OR SERVICES [IF APPLICABLE]

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that the display of any color on your computer monitor is accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of any product or service made on this site is void where such product or service is prohibited.

We do not guarantee that the quality of any product, service, information, or other material you have purchased or obtained will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with our store. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household, or per order. These restrictions may include orders placed with the same customer account, the same credit card, or orders using the same billing or shipping address. If we make a change to or cancel an order, we will attempt to notify you via email or the billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by merchants, resellers, or distributors. You agree to provide complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.

For more information, please refer to our Return Policy available at www.farmaciacaridad.com.

SECTION 7: OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, control, or contribute to.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We will have no liability arising from your use of third-party optional tools or in connection with them.

Any use of the optional tools offered through the site is at your own risk, and you should ensure that you are familiar with the terms under which the relevant third-party providers offer these tools and approve them.

We may also, in the future, offer new services or features through the website (including the release of new tools and resources). These new features or services will also be subject to these Terms of Service.

SECTION 8: THIRD-PARTY LINKS

Some content, products, and services available through our Service may include third-party resources.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, nor do we guarantee or assume any obligation or liability for the resources or third-party websites, or any other third-party material, product, or service.

We are not responsible for any damage or loss related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with third-party websites. Carefully review the third-party policies and practices, and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to them.

SECTION 9: USER COMMENTS, REVIEWS, AND OTHER COMMUNICATIONS

If, at our request, you submit certain specific communications (e.g., contest entries) or, without a request from us, send creative ideas, suggestions, proposals, plans, or other materials, whether online, via email, postal mail, or otherwise (collectively referred to as 'comments'), you agree that we may, at any time, without restriction: edit, copy, publish, distribute, translate, and use in any media any comments you send us. We have no obligation (1) to maintain any comment as confidential; (2) to pay compensation for any comment; or (3) to respond to any comment. We may, but are not obligated to, monitor, edit, or remove content that we, in our sole discretion, determine to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, objectionable, or that infringes on the intellectual property of any party or the terms of these Terms of Service. You agree that your comments will not infringe on any third-party rights, including copyright, trademark, privacy, personality, or other personal or property rights. Additionally, you agree that your comments will not contain defamatory, unlawful, abusive, or obscene material, nor will they contain any computer viruses or other harmful software that may affect the operation of the Service or any related website. You may not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of the comments. You are solely responsible for the comments you make and their accuracy. We assume no responsibility or liability for any comments posted by you or any third party. 

SECTION 10: PERSONAL INFORMATION

At Farmacia Caridad, we value the privacy of our customers. Therefore, we have established a Privacy Policy. This Privacy Policy describes the information we collect from our customers when they visit www.farmaciacaridad.com. Below, we explain how Farmacia Caridad may use and disclose such information and your ability to control its usage.

Information Collection: We may collect personal information, including your name, address, email address, phone or mobile number, username and password, and geographical location information. If you make a purchase, your payment information will also be collected.

Use of Information: Farmacia Caridad may use the information to provide you with services through our platform, offers, and advertisements via our portal and other channels, such as email, postal mail, or text messages. We may also use this information to communicate with you when necessary.

Information Sharing: We may share the information we collect as specified in our Information Policy.

Farmacia Caridad reserves the right to amend the Privacy Policy at any time and without prior notice. The effective date of the Privacy Policy will be displayed at the bottom of this page, where users can verify the date of the latest changes to our policy.

Privacy Policy last updated on October 18, 2024.

SECTION 11: ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or refresh date applied to the Service or any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12: PROHIBITED USES

In addition to the prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service, any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you.

You expressly agree that your use of the service or inability to use it is at your sole risk. The service and all products and services delivered to you through the service (unless expressly stated otherwise by us) are provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Caribe Pharmacy Holdings LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Caribe Pharmacy Holdings LLC, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15: SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. This determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 16: TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service remain effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination. Additionally, we may deny you access to our Services (or any part thereof).

SECTION 17: ENTIRE AGREEMENT 

The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules we have posted on this site or regarding the Service constitute the entire agreement and understanding between you and us, governing your use of the Service and superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18: GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and interpreted in accordance with the laws of the Commonwealth of Puerto Rico, without regard to "Conflict of Laws" provisions. Any dispute arising under this agreement, the Site, or the Services shall be resolved exclusively in the state or federal courts located in San Juan, Puerto Rico.

SECTION 19: CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20: CONTACT INFORMATION

Questions about the Terms of Service should be sent to marketing@caridadpr.com.